I have a hard time agreeing with the 1 and 2 star reviews. My experience was 5 star from start to finish; from the day i called to set my initial appointment to the day i left with my new prescription/glasses. Would highly recommend this business and highly recommend the 4 people i dealt with while there. By the way, i noticed there was a review for not having a place to wash one’s hands. IF it wasn’t there two years ago, there is a nice, clean bathroom in the lobby now. Thank you to everyone at Diamond Optical; you’ve got MY business!!